Nicola Gillen is an architect, author and teacher, specialising in the relationship between people and the built environment. She is widely recognised across the industry as a leading authority on workplace strategy, design and behaviour change management. Nicola draws from 25 years' of project experience working with occupiers and developers internationally. She is an International Partner, Consulting and Total Workplace, at Cushman and Wakefield, EMEA. Richard Pickering is a real estate strategist, thought leader and innovator. He is a futurist and keynote speaker on the evolution of real estate and publishes a regular blog and podcast. Trained as both a lawyer and chartered surveyor, Richard's career has focused on urban renewal, economics, regeneration, technology and corporate strategy, advising developers, investors and the public sector. Richard is an International Partner, Innovation, at Cushman & Wakefield, EMEA.